At Growho Company, we strive to ensure your satisfaction with every purchase of our Digital Marketing packages and services. However, we understand that circumstances may arise where a refund or return is necessary. Please review our policies below for more information on refunds and returns:
Refund Policy:
- We offer a full refund within 7 days from the date of purchase if you are not satisfied with our Digital Marketing package or service. Please note that refunds are subject to approval and certain conditions apply.
- To request a refund, please contact our customer support team at support@growho.in and provide your order details and reason for the refund request.
- Refunds will be processed back to the original payment method used for the purchase within 15 business days upon approval of the refund request.
Return Policy:
- Returns are accepted for eligible products or services within 7 days of purchase.
- To initiate a return, please contact our customer support team at support@growho.in and provide your order details and reason for the return request.
- Returned products or services must be in their original condition and packaging to be eligible for a refund.
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed back to the original payment method used for the purchase within 7 business days.
Exceptions:
- Certain products or services may not be eligible for refunds or returns due to their digital nature or customization. Please refer to the specific terms and conditions outlined for those products or services.
- Refunds or returns may not be applicable for services that have been fully rendered or products that have been consumed or used beyond their intended purpose.
Contact Us:
- If you have any questions or concerns regarding our refund and return policies, please don’t hesitate to contact us at support@growho.in. Our dedicated team is here to assist you and ensure a smooth resolution.